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Help Center

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Guides for every part of SMM Boosted — from your first order to automating with the API.

Reading a service name

Service names in the catalog pack a lot of information into a short label. Here is how to read the most common tags.

TagWhat it usually means
Instant / 0-30 MinutesThe expected start time once the order is processed. It is an estimate, not a guarantee.
10K/Day, 1K/HourThe approximate delivery speed once the order has started.
R30, R60, R90, R365The service includes a refill period of that many days.
Lifetime RefillRefills are available for as long as the service offers them — check the description for conditions.
No RefillThe service is not eligible for refills. These services are typically cheaper.
Drop: ±10%The provider’s estimate of how much of the delivered count may drop over time.
Targeted / country nameDelivery is focused on a region, country or language where the service supports it.
Max 100K, Minimum 1KThe quantity limits for a single order.
Tags are written by service providers and may vary. When in doubt, the service description is the authoritative source — and our support team is happy to help.

Troubleshooting

My order has not started

Check that the profile or post is public and that the link is in the format the service asks for. Start times vary with demand; if the order is well past the time shown in the description, open a ticket with the order ID.

The count went down after my order completed

Some drop is normal on social platforms. If your service has a refill period that has not expired, use the Refill button on the Orders page.

My order shows Partial

Part of the quantity could not be delivered. The undelivered portion has been returned to your balance — check your balance and order details.

I get “Not enough funds”

Your balance is lower than the order charge. Add funds, or reduce the quantity.

I can’t log in

Use the Forgot password link on the login form. If you no longer have access to your email, contact support from a new account and explain the situation.

Account security

Use a unique password

Use a password you don’t use anywhere else and change it from your Account page if you suspect it was exposed.

Protect your API key

Keep your API key on your server only. Generate a new key on the Account page if it may have leaked.

Ignore unofficial requests

We never ask for social media passwords. Treat any message asking for them as a scam.

Didn’t find your answer?

Open a ticket and our team will help.