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The fastest way to reach our team is a support ticket from your dashboard. Every conversation is tracked in one place, together with your order and payment history.

Open a support ticket Visit the Help Center

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Create a free account to open tickets. Many common questions are already answered in our FAQ.

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Self-service help

Step-by-step guides on ordering, refills, payments and the API.

Help Center

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Include these details in your ticket and we can usually help on the first reply.

Order questions

Include the order ID(s), what you expected and what you see now. For refill questions, mention the refill ID if you have one.

Payment questions

Include the payment date, the method used, the amount and any transaction ID from the payment provider.

API questions

Include the action you called, the parameters (without your API key) and the exact response you received.

Stay safe: SMM Boosted staff will never ask for your social media password, your SMM Boosted password or your full card details. Only trust messages received inside your dashboard ticket system.